Updated October 2026
Salesforce data for AI training: can you license it?
A Salesforce org is a record of decisions with outcomes attached: an opportunity opened, worked, discounted, won or lost, with every call note, email and stage change logged on the way. That pairing of reasoning and result is rare in other systems.
Mercor and Nyne list Salesforce by name, micro1 asks for CRM and workflow metadata, and Polyshares buys CRM records. This page covers which parts of an org buyers value, which parts are mostly customer data, and what to settle with a buyer before anything is exported.
Buyers
Who buys Salesforce data
Each reason is the buyer's own published statement naming Salesforce or the kind of data it holds.
Featured partners
micro1
Asks for CRM and workflow metadata.3
- $100K to $2M+, micro1 says4
Watch out for: Says it removes personal details only "when relevant", so ask exactly how.5
Polyshares
Buys CRM records alongside email and tickets.6
- $100K to $2M+, Polyshares says7
- None, Polyshares says8
- An offer in 1 to 2 weeks, then paid in 30 to 60 days9
Watch out for: Exclusive by default, and every deal it lists is exclusive with no end date.10,11
Everyone else we reviewed
By score, with full reviews. We have no referral agreement with these companies, so we do not link out to them.
Mercor
Lists Salesforce among its supported tools.1
Watch out for: It confirmed a cyberattack in 2026, and class actions followed.15,16
Nyne AI
Lists Salesforce alongside HubSpot, QuickBooks and NetSuite.2
- $100K or more, Nyne says17
Watch out for: Pays only after the dataset is accepted, and publishes no timeline.18
What buyers value
What in Salesforce buyers value
The column on the right is not legal advice: it lists what to raise with the buyer before anything is exported.
| Data | Why a buyer values it | Raise with the buyer |
|---|---|---|
| Opportunity history and stage changes | Sales decisions with the win or loss recorded. | Nothing specific |
| Activity logs, call notes and logged email | The reasoning behind each step of a deal. | Customer contact names and details. |
| Cases and support history | Problems and resolutions, often linked to the account. | Nothing specific |
| Workflow rules, flows and approval processes | The company's process written as configuration. This is the metadata micro1 names. | Nothing specific |
| Quotes, products and pricing records | Pricing decisions in context. | Customer-specific pricing. |
Process
How it works with each buyer
In each buyer's own published words. Where a buyer publishes nothing, we say so rather than guess.
micro1
- Internal docs, SOPs and playbooks, knowledge bases, project management workflows, internal comms, templates, CRM and workflow metadata, task histories3
- 30 to 200 employees19
- $100K-$2M+ per data package; over $1M for unique data4
- PII removed "when relevant"5
- The company keeps ownership of its data and reviews samples before release20
- Not published
Polyshares
Mercor
FAQ
Salesforce data: questions, answered
You can offer it. micro1 asks for workflow metadata as well as CRM data, and flows, approval processes and stage definitions describe how your company sells without naming customers. Expect it to be priced as a smaller package.3
We do not answer legal questions. Ask the licensing company: their team reviews this with you before anything is signed.
Before you sign
Legal questions go to the licensing company
We do not answer legal questions. Ask the licensing company before you sign: their team reviews these with you.
Questions for this kind of business
- Do customer agreements or our privacy notice restrict this use of CRM data?
- Which export method will you use, and does our Salesforce agreement allow it?
- Will customer names and contact details be removed before any lab sees the data?
Questions for any buyer
- Is the license exclusive, and for how long?
- Can you sublicense the data, and to whom?
- Which AI labs will receive it, and will you tell us?
- How long do you keep it, and how is it deleted?
- What is your liability cap, and who indemnifies whom?
- Will the contract ban re-identification of people in the data?
- Who removes personal data, by what method, and do we approve it first?