A regional ISP keeps a running diary of its network. A subscriber calls because the internet drops every evening, the support rep opens a ticket, the NOC checks the tower or the node, a technician rolls a truck, and the ticket closes with the fix and the parts. Phone system providers keep the same kind of trail in porting orders, call flow builds and the service tickets that follow a cutover, and telecom contractors keep splice reports, permits, make-ready notes and as-builts for every mile of fiber they place.
In our reading this is close to the support and technical data buyers already ask for. Polyshares names Telecommunications on its intake and asks for recorded calls, micro1 lists technology companies first among its industries, Ventra names software and IT services and call centers, the nearest of its industries by our mapping, and Mode buys Zendesk tickets and call transcripts. No buyer we track has published a telecom deal yet.
Telecom records also hold things that should not travel: call detail records, customer account data, network passwords and IP addresses inside tickets. Those are the first items to scope out, while ticket narratives, NOC procedures and construction records are, in our reading, where the value sits. Take the quiz to see which buyers take a company your size.
Worth
What a company's data may be worth
Set for a typical company, 50 staff and 10 years of records. Move the sliders to match yours. Our estimate, not an offer.
Buyers
Which buyers want this data
Buyers whose own published rules fit telecom contractors, ISPs and phone system providers. We can introduce you to the ones we work with.
micro1
Lists technology companies, by our mapping the nearest fit for a network operator, first among its industries and asks for active use of modern software tools.12
- $100K to $2M+, micro1 says10
Watch out for: Says it removes personal details only "when relevant", so ask exactly how.13
Polyshares
Lists Telecommunications on its intake and asks for call recordings from systems like Five9, RingCentral and Nextiva.1,14
- $100K to $2M+, Polyshares says11
- None, Polyshares says15
- An offer in 1 to 2 weeks, then paid in 30 to 60 days16
Watch out for: Exclusive by default, and every deal it lists is exclusive with no end date.17,18
Mode
Buys Zendesk tickets, calls and transcripts, chat and documents, the systems a support desk and NOC work in.19
Watch out for: The program launched in October 2026 and has no deal record yet.23
Grepped
Buys messages, documents and task histories from tools like Slack, Teams and Jira, and states no headcount minimum.24,25
Watch out for: Its own site code calls its estimator "deliberately optimistic", so treat any estimate as an indication.26,27
Ventra
Names software and IT services and call centers among the industries it says labs buy from, for US companies with 30+ staff.28,29
- $100K to $2M as potential deals, Ventra says30
- None today, though it may add fees with notice31
- An offer in 3 to 7 days, then paid on net 30 or 6030
Watch out for: Its terms say delivered data may not be deletable.32
Who wants this
Do buyers want telecom contractors, ISPs and phone system providers?
No buyer publishes prices by industry, but their own intake forms show which industries they rate higher.
- Troveo puts it services or msp (our closest match) in its third of four demand tiers: "Standard buyer demand for your industry."33
- Polyshares takes telecommunications, without marking it premium.34
- VMS, a broker, gives it services or msp (our closest match) standard weight when it estimates value.35
Which buyers take a company your size
Shown for 50 staff, a typical company. Ask whether contractors and part-time staff count.
micro1
Polyshares
No headcount rule; the length and texture of the record matter more38
Mode
20+ full-time US office staff (accounting firms 10+, law firms 6+)39
Pewter
20+ staff and 3+ years; by industry, from 10+ (healthcare) to 50+ (manufacturing, finance)40,41,42
Grepped
No headcount minimum stated25
Ventra
30+ US employees and 3+ years of records29
Mercor
None stated43
Troveo
No minimum stated; its estimator starts at 2044
Nyne
20+ US W-2 employees and 3+ years45
Endless
Roughly 30+ employees46
Supersoniq
50+ employees and 5+ years47
What buyers value
What in a company's records buyers value
What buyers look for in your records, and what to talk through with your buyer before anything leaves your systems.
| Data | Where it lives | Why a buyer values it | Raise with the buyer |
|---|---|---|---|
| Trouble tickets and their resolutions | Help desk or ISP billing platform (Zendesk, Sonar, Splynx, Powercode) | A symptom in the customer's words, the steps tried and the fix, linked to a truck roll when one was needed. | Customer names, service addresses, IP addresses and passwords pasted into tickets. |
| NOC chat and outage notes | Slack or Teams, monitoring alerts, email | How an outage is spotted, scoped and fixed in real time, with the root cause written up afterward. | Nothing specific |
| Install and truck roll work orders | Field service module, dispatch calendar | What the technician found on site, what was replaced and whether the visit could have been avoided. | Nothing specific |
| Porting, provisioning and call flow builds | Provisioning portals, spreadsheets, shared drive | The detailed steps of moving a business's numbers and building its auto attendant without dropping a call. | Customer phone numbers and account PINs on port orders. |
| Support call recordings | Hosted phone system or contact center platform | Troubleshooting by voice, with a non-technical caller, which is hard to capture any other way. | Whether callers heard a recording notice. |
| Fiber construction records | Splice reports, permit files, as-built drawings | Make-ready, permitting and splicing written up job by job, the build side of the business. | Pole owner and right-of-way terms attached to the drawings. |
A week of records
A week of data at a company
- Monday: weekend tickets get worked down, most closed with a remote fix and a few scheduled for a truck roll.
- Tuesday: a fiber cut on a backhaul route opens a NOC thread that runs until the splice crew reports it fixed.
- Wednesday: a dental office's numbers port to a new hosted phone system, with the call flow built and tested.
- Thursday: construction crews file splice reports and permit updates for a new subdivision build.
- Friday: the support lead reviews call recordings and updates the troubleshooting script for slow-speed complaints.
Process
How it works with each buyer
In each buyer's own words. Where a buyer publishes nothing, we say so.
micro1
- Internal docs, SOPs and playbooks, knowledge bases, project management workflows, internal comms, templates, CRM and workflow metadata, task histories48
- 30 to 200 employees37
- $100K-$2M+ per data package; over $1M for unique data10
- PII removed "when relevant"13
- The company keeps ownership of its data and reviews samples before release49
- Not published
Selling or closing
Selling or closing your company? License its data first
When a small ISP sells its subscribers or a phone system dealer sells its customer base to a larger provider, the subscriber list is, in our reading, what gets priced. The ticket history and network notes behind it are a different set of records, and whether a copy could be offered before the sale is a question to talk through with the buyer you're working with. Pewter takes companies that are operating, winding down or closed, as long as the records still exist, and Spirit Airlines' archive of about 500M Teams messages showed internal chat can draw bids on its own.3,4,5
FAQ
Telecom contractors, ISPs and phone system providers: questions, answered
Tickets that link a complaint to its fix, especially across systems. Troveo gives a support escalation handled across tickets and chat as its example of linked workflow data, which is what a NOC and support desk produce every day.53
No. The buyers we track let you set the scope, and Grepped says any system, folder or record type can be left out. Call detail records and customer account data are the obvious candidates to exclude, and the questions below are the ones to raise about them.54
More than most trades. Telecom equipment installers score 89 out of 100 on O*NET's email scale, line installers 80 and telecom engineering specialists 99, so work orders and construction records carry real written detail.2
Every business is different, so this one is best talked through with the buyer you're working with. Their team goes over it with you before anything is signed.
Every business is different, so this one is best talked through with the buyer you're working with. Their team goes over it with you before anything is signed.
Before you sign
Questions to talk through with your buyer
Every business is different, so these are best talked through with the buyer you're working with. Their team goes over them with you before anything is signed.
Questions for this kind of business
- How are customer network details, IP addresses and passwords stripped from tickets, and who checks?
- Do pole attachment or right-of-way agreements cover construction records and drawings?
- Does CPNI or a state telecom privacy rule follow call records into a licensed copy?
- How do CCPA, GDPR, UK GDPR and state privacy laws apply, and is de-identified data still personal information?
- Do customer, vendor or platform contracts, NDAs or API terms restrict this?
Questions for any buyer
- Is the license exclusive, and for how long?
- Can you sublicense the data, and to whom?
- Which AI labs will receive it, and will you tell us?
- How long do you keep it, and how is it deleted?
- What is your liability cap, and who indemnifies whom?
- Will the contract ban re-identification of people in the data?
- Who removes personal data, by what method, and do we approve it first?