Updated October 2026
Records that qualify: emails, job notes, quotes, tickets, SOPs
You are looking at years of email, job notes, invoices and binders and wondering which of it counts. Records that show your people doing the work qualify: emails, job notes, quotes, tickets, call logs, SOPs and project history. Some buyers say call recordings, CAD files, support tickets and email are in especially high demand, and a pile of invoices counts best with the emails and job notes around it.1,2
Named by buyers
What the buyers themselves list
The lists overlap heavily. Between them, buyers name email and calendars, documents and procedures, wikis, chat, calls, tickets, CRM and billing records, project history, code, contracts and work orders, from everyday tools like Gmail, Outlook, Slack, QuickBooks, ServiceTitan and Zendesk. If your team uses it every day to get work done, it is probably on someone's list.3,4,5,6,7,8
| Fact | Value and source |
|---|---|
| Data micro1 names on its partnership page | Internal docs, SOPs and playbooks, knowledge bases, project management workflows, internal comms, templates, CRM and workflow metadata, task histories |
| What Mode buys | Email and calendar, documents, chat, calls and transcripts, CRM and billing records, from Gmail, Outlook, Drive, Slack, Jira, Confluence, Salesforce, HubSpot, Zendesk, Notion, Zoom, QuickBooks, ServiceTitan and more |
| Data it buys | Slack, email, Drive, CRM, tickets, design files, calls and ERP |
| What Grepped buys | Messages, codebases, documents, business records and task histories, from Slack, Teams, Gmail, Outlook, GitHub, Jira, Google Drive, SharePoint, Notion, Salesforce, HubSpot, QuickBooks, Xero, Zendesk, Asana and ServiceNow |
In shop words
The same list, the way the ads say it
Job folders, invoices and exports sitting on the server. Old binders, manuals, training guides and job files. Old emails and tickets. Bid histories and change logs for contractors, supplier emails for distributors, spec guides for engineers, and work orders, CAD files and inspection records for manufacturers.9,10,11,12,13
Even a company wiki counts: AI Input's ad reads "Your wiki might be worth something" and "Dispatch playbooks count". Goldmined.ai's testimonial is a distributor's orders, invoices and supplier emails.14,15
Invoices on their own
Does a pile of invoices count?
On its own, an invoice says what was charged. With the quote, the emails about scope and the job notes, it shows how a job was priced, sold and delivered, which is the repeated work buyers say they look for. So keep those together when you list what you have.16
Accounting files are named directly, from QuickBooks to Xero and NetSuite. Expect a buyer to ask how far back your books go.17,6,4
Usually out
What usually stays out
Buyers say they strip out names and personal details before anything moves, some by swapping client names for codes. Some records are left out entirely, such as sensitive employee and health records and data you hold on behalf of clients.18,19,20,21,22
You can also leave out anything you choose, since buyers say any folder can be left out. Make a short list before the first call: HR files, anything under a client NDA, anything privileged, payroll. It is easier to start narrow and add than to claw back. Our quiz asks which systems you use and introduces you to the buyers we work with that take records like yours.23,24
FAQ
Questions, answered with sources
Every business is different, so this one is best talked through with the buyer you're working with. Their team goes over it with you before anything is signed.
Before you sign
Questions to talk through with your buyer
Every business is different, so these are best talked through with the buyer you're working with. Their team goes over them with you before anything is signed.
Questions for this kind of business
- Which records could be privileged or covered by a client NDA, and how will they be screened out?
- How do CCPA, GDPR, UK GDPR and state privacy laws apply, and is de-identified data still personal information?
- Do customer, vendor or platform contracts, NDAs or API terms restrict this?
- Could the data include privileged material or trade secrets?
Questions for any buyer
- Is the license exclusive, and for how long?
- Can you sublicense the data, and to whom?
- Which AI labs will receive it, and will you tell us?
- How long do you keep it, and how is it deleted?
- What is your liability cap, and who indemnifies whom?
- Will the contract ban re-identification of people in the data?
- Who removes personal data, by what method, and do we approve it first?